News

FOR IMMEDIATE RELEASE

Navigis Expands Operations to Cover New Markets in Asia

Opens Office in Singapore to Serve as Headquarters for New Operation

GIG HARBOR, WA, April 7, 2011 — Navigis, a leading global integrator of ITSM software and services and one of the oldest and largest ServiceNow partners, announced today that they have expanded their operations to cover the growing Asian market. The operation will focus exclusively on ServiceNow cloud services for IT service management. The Navigis office, based in Singapore, will cover all Asian geographies with the primary areas of focus in Singapore, Hong Kong, Malaysia, Indonesia and the Philippines during the next 12 months.

“Navigis has already established its reputation as a ServiceNow preferred partner and we have been solely dedicated to SaaS from ServiceNow since 2006. The market in Asia is rapidly adopting SaaS (Software as a Service) solutions and companies are already knocking on our door asking for ServiceNow. This new Navigis operation is in direct response to market demand and ensures we have the resources locally to support the market needs,” said Philip Sidebottom, CEO and Founder of Navigis. “We’re confident of the success of the new business, its location in a vibrant business hub in Singapore and we are proud to be partnered with the best and most innovative IT service management solution available, ServiceNow”.

The Singapore-based Navigis operation will focus on selling ServiceNow cloud services throughout Asia as well as related professional services such as implementation, training and administrative support. This operation, in conjunction with existing Navigis operations in North America and the Middle East, allow Navigis to offer 24 X 7 support to all customers through a “follow the sun” model.

The recently opened Navigis office is located in the new Marina Bay Financial Centre in Singapore near key landmarks such as the Marina Bay Sands, Suntec City and One Raffles Quay. In addition, the offices are located within a 20-minute drive to Changi International Airport and with Singapore’s central location in Asia it makes it an ideal location for Navigis to position its regional operation.

“The relationship between ServiceNow and Navigis has been very successful since its beginning in 2006,” said Rob Luddy, ServiceNow VP of worldwide sales. “Navigis knows ServiceNow technology and its unique advantages over other IT management tools. As one of our outstanding service providers, we know Navigis will deliver excellent professional services for ServiceNow customers in Asia. We know Navigis will represent us well in Asia." 

About Navigis

Navigis has been a global leader in IT Service Management and practices since 1996 and is the largest and oldest services partner for ServiceNow. Navigis is a trusted advisor for its customers, delivering high-value services that address key business issues. Using a consultative approach combined with a knowledge transfer approach, Navigis helps customers realize the benefits of ServiceNow in a short period of time. Furthermore, Navigis enables the knowledge and expertise in their clients staff to help ensure the on-going success of their organization without dependency on outside resources. Navigis’ training curriculum and delivery is sanctioned and fully supported by ServiceNow. To date, Navigis has worked with more than 170 ServiceNow customers worldwide.

About ServiceNow

ServiceNow was created to break all the old rules of enterprise IT management software. Born in the cloud, ServiceNow makes IT immediate, social and intuitive. From the beginning, the company set out to give IT people powerfully simple cloud services that just work. Today, the world’s most recognizable and innovative companies rely on SaaS from ServiceNow to transform IT to achieve IT 3.0. Founded in 2004, ServiceNow was recently named by Inc. 500 as one of the fastest-growing companies in the world and is the undisputed market share leader in SaaS for IT. For more information, please visit http://www.service-now.com or http://blog.service-now.com.

Navigis Press Contact

Jason Wojahn, Vice President Operations
jason.wojahn@navigis.com
+1 858.356.5696 x103

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FOR IMMEDIATE RELEASE

Hong Kong Based Global Property Management Company Selects Navigis’ Managed Instance as ITSM Solution

Solution Offers Customer Full Suite of ServiceNow Applications

GIG HARBOR, WA, March 25, 2011 — Navigis, a leading global integrator of ITSM software and services and the oldest and largest ServiceNow partner, announced today that their Managed Instance offering has been selected as the ITSM solution for a global property management company based in Hong Kong allowing them to leverage the common and best practices of IT organizations from around the globe.

For small to medium businesses that fall below the ServiceNow minimum subscription requirement, Navigis offers Managed Instance as a solution. Managed Instance customers have access to the full suite of ServiceNow applications including ITIL Processes, Service Portfolio Management, IT Cost Management, Service Catalog, Service Request, Project and Portfolio Management as well as others such as Incident and Problem Management, Software Development Lifecycle and Asset Management. “We’re pleased we’ve been selected to provide our Managed Instance as a solution and what's even better for our customer is the solution is ready to use,” said Jason Wojahn, Vice President of North American Operations. “Plus, we’ve tailored the solution with common practices for all major applications providing exceptional stability and flexibility.”

The Managed Instance from Navigis allows customers to:

• Start using ITIL processes quickly and efficiently
• Give their organization access to a world class solution at a minimal cost
• Create a solution tailored and branded for their organization
• Minimize the time normally required to administer a solution
• Leverage the ServiceNow skills and expertise from Navigis

About Navigis

Navigis has been a global leader in IT Service Management and practices since 1996 and is the largest and oldest partner for ServiceNow. Navigis is a trusted advisor for its customers, delivering high-value services that address key business issues. Using a consultative approach combined with knowledge transfer, Navigis helps customers realize the benefits of ServiceNow in a short period of time.  Furthermore, Navigis enables the knowledge and expertise in their client’s staff to help ensure the on-going success of their organization, without dependency on outside resources.

Navigis Press Contact

Jason Wojahn, Vice President Operations
jason.wojahn@navigis.com
+1 858.356.5696 x103

 

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